Sagenda Online scheduling & appointment for your website and WordPress plugin Tue, 26 Jul 2022 12:37:00 +0000 en-US hourly 1 Sagenda 32 32 Sagenda Is Now Compatible with Bancontact as Payment Interface Mon, 25 Jul 2022 20:00:00 +0000 The post Sagenda Is Now Compatible with Bancontact as Payment Interface appeared first on Sagenda.


Sagenda Is Now Compatible with Bancontact as Payment Interface

Excellent news to share with our Belgian friends: you can now use Bancontact as payment interface with Sagenda. Keen on diversifying online payment methods available straight from your Sagenda account, we have extended our range by adding Bancontact for safe transactions.

Localized payment gateways are key for online scheduling websites having a direct influence on the volume of paid bookings. You can now have your bookings paid online and accept euro payments from your clients via Bancontact account either using their Bancontact credentials or by QR code scan with the mobile application. It’s the easiest way to increase your turnover while ensuring a payment method adapted to the Belgian market.

Easy to use and efficient, Bancontact online payments allow you to collect money from your Stripe account while localizing your business in various countries around the world. Client satisfaction is the first step towards loyalty. Higher integration and localization of payment methods results in higher chances of return customers for future online bookings on your website. However, don’t forget that this payment option is available only for clients located in Belgium who want to pay in euro.

This feature complements our PayPal and Stripe payment gateways that are already available in your Sagenda account. Feel free to drop us a line for any questions or suggestions.

The post Sagenda Is Now Compatible with Bancontact as Payment Interface appeared first on Sagenda.

Stripe for Online Payment of Sagenda Bookings Thu, 02 Jun 2022 15:44:28 +0000 The post Stripe for Online Payment of Sagenda Bookings appeared first on Sagenda.


Stripe for Online Payment of Sagenda Bookings

Use Stripe for online payment processing of your bookings! Sagenda has now diversified its online payment methods to meet the needs of our users.

In times of Covid-19, online payments have skyrocketed particularly due to international travel restrictions. Therefore, it is essential to come up with a reliable, safe, and diversified online payment environment. Furthermore, securing online payment of bookings and services is the most effective method of avoiding later disputes.

According to a recent study, 19% of internet users abandon their shopping cart citing lack of trust in online payment methods. This is the reason why we decided to end the PayPal monopoly for Sagenda online bookings by also adding Stripe as “payment gateway”. You may now collect your client payments as well as pay various Sagenda services using Stripe.

Emerging as the second online payment processor after PayPal, Stripe comes up with a fresh technology and a more modern graphical user interface. Furthermore, Stripe targets a diverse market, particularly due to its client transparency and flexibility. So, why not enjoy it at Sagenda as well?

Once activated the payment module from the module center, you may set up your Stripe payments.

Feel free to drop us a line for any questions or suggestions!

The post Stripe for Online Payment of Sagenda Bookings appeared first on Sagenda.

Save Time by Learning All These Sagenda Features Mon, 21 Mar 2022 08:00:00 +0000 The post Save Time by Learning All These Sagenda Features appeared first on Sagenda.


Save Time by Learning All These Sagenda Features

At Sagenda, we’re constantly developing new features. However, some of these interesting features remain largely unknown by users. Here is a non-comprehensive list of tips you can use to take full advantage of Sagenda.


Updated Frontend

We have revamped our agenda calendar view. Using an understated look, a colored dot indicates the status of your reservation instead of a fully colored background rectangle.

 Agenda old view
Old New

While some of you are using Sagenda to run business mainly on weekends, most entrepreneurs manage Monday to Friday work weeks. Therefore, we suggest using a new “work week” view excluding Saturdays and Sundays. This view is particularly useful to enhance accessibility within the context of responsive design and to improve mobility. In fact, since some smartphones have limited screen sizes, saving space by cutting unused weekdays leads to a substantially improved browsing experience.

work week

New View: Work Week 

You are now able to hide the occupancy rate of your bookings on the frontend. In fact, while showing stats is interesting (e.g., 12/15 reservations), some business owners who are just starting out a new activity with limited clients end up with entire weeks showing no reservations made. As the old adage goes, “You don’t earn loyalty in a day. You earn loyalty day by day”, nobody likes to book an unknown place. You can now disable the feature displaying the number of open reservations and enable it later when your business improves in terms of occupancy rate.

Displaying occupancy rate. Hiding occupancy rate.

In addition to call-to-action buttons, you may now customize the color of your calendar browsing buttons.

Did you know it’s possible to hide some elements of your frontend calendar? While having lots of features is fine, if you do not wish to use some Sagenda functionalities, you can simply disable things like multiple booking selection or altogether remove the information button from the frontend.


Hide the Information Button

You may now hide the information button redirecting you to a tutorial explaining the booking process. Therefore, the booking process is more discreet in case of “white label” integration.


Change the Badge Number Meaning

You may now customize the number listed in the monthly view case box to display the number of open events or the number of open reservations.


Display Only One Bookable Item

This is a very useful piece of information: you may now display a single bookable item and hide the drop-down list. To do this, simply add ?fixedbookableitem=x to your page link. You can easily find the item on the page of bookable items.


Excel Reports

Did you know that you may now export your bookings to an Excel spreadsheet? Excel remains an extremely powerful tool when you need to select, filter, or create statistics. Don’t forget to export your Excel files.


Be Mobile

Also don’t forget that you have free access to our iOS and Android application allowing you to check or cancel your bookings, access statistics and much more. A real head start enabling you to live check your bookings.

Our team hopes you will use these features to simplify your upcoming Sagenda bookings.

The post Save Time by Learning All These Sagenda Features appeared first on Sagenda.

Garmin Available as Sagenda Sport Module Thu, 23 Dec 2021 09:45:58 +0000 The post Garmin Available as Sagenda Sport Module appeared first on Sagenda.


Garmin Available as Sagenda Sport Module

We’re upping our game with the latest Garmin interface available for sports coaches.

Whether you were already using Sagenda for booking sports events or not, we are happy to present you a feature most likely interesting for coaches: you may now access workout data concerning all your athletes.

So far, Sagenda allowed booking of sports venues, trainings, or online payment of your sports sessions. In a nutshell, what every booking system is supposed to offer. Nevertheless, are your athletes improving from one session to another? Thanks to our latest “Sport” module, your athletes may grant Sagenda access to their Garmin Connect account to retrieve key physiological and sports data.

VO2max, W/kg, FTP: what do you make of all this gobbledygook? Knowing and understanding the physiological parameters of your client is essential to improve his/her physical performance. Thus, you may predict the performance of your sports team. Based on an effective dashboard, you can monitor and assess client performance.

Once you’ve used this feature, feel free to drop us a line to share your feedback! It’s our first feature fully designed for sports monitoring, and we hope to continue our product development in this field.
Subscribe to our launch offer. This module is now available at an excellent offer for a limited time with a lifetime discount!

How do I do it?
To use Garmin features, sign up for the Advanced Sport module in the module center, and you’ll then have access to a settings screen dedicated to sport. Share the link with your athletes, who can give you permission to access their Garmin Connect data. You will be able to list and manage accounts on this screen, then go to the new Agenda administrative view to see your athletes’ activities (web or in our mobile apps)!

The post Garmin Available as Sagenda Sport Module appeared first on Sagenda.

How Will You Ensure That Your Appointment Scheduler Increases Your Customer Satisfaction Rate? Mon, 06 Dec 2021 08:00:00 +0000 The post How Will You Ensure That Your Appointment Scheduler Increases Your Customer Satisfaction Rate? appeared first on Sagenda.


How Will You Ensure That Your Appointment Scheduler Increases Your Customer Satisfaction Rate?

Do you presently rely on conventional telephone-based systems to receive orders for booking your service? You need to deal with several calls manually and use a book to store details of bookings. These processes are too time-consuming. Several organizations have understood this challenge, and that’s why they have invested in the best appointment scheduler. The online scheduler can make the process smoother.

The online scheduling systems are cloud-based applications to book appointments securely. Using any internet-enabled device, your customers can make online reservations. In fact, both businesses and clients get benefits from the integration of a virtual appointment scheduling system into your website.

However, how will you know that your appointment scheduling software is providing value to your customers?

Have a deep insight into your customer experience

It is the most important step to know about the positive customer experience for installing the software.

While booking a service offline, your employees always need to ask your potential customers about their name, status, age, and other basic details. It may be annoying to your customers to send every detail during a phone call. Moreover, when your employees are not available for any reason, there is a risk of missing the customers.

The collection of information will be uncertain without the appointment booking system. Overall, it can create a negative impression. Your customers may feel that you do not value them.

But, by implementing the virtual appointment booking software, you can avoid this situation. You can bring a smile to the customers’ face.


Customer satisfaction due to the availability of several options

A successful business always adapts several strategies to entice customers. Your customers will be pleased to find multiple booking options with your appointment scheduling system. For instance, they can take advantage of advanced booking solutions while using the software. Moreover, some potential customers like to get the facility of instant booking and easy availability of service. The reliable scheduler will provide them with these advantages.

Furthermore, you may integrate the booking system into your social media pages and other portals. These features save the effort and time of your customers. Ultimately, you can notice a positive effect on your business.

Higher productivity of your business

Without any digital scheduling system for regular appointments, your employees may have a heavy workload. But, the advanced system automates the process, and it eliminates the need for managing schedules. Your employees will have time-saving benefits.

As they can free up their time, they can deal with other businesses. They can work for your customers in a better way.

Moreover, your customers will be able to schedule their appointments on their preferred dates and time. You may add a calendar to the system to ensure their advantages. Without human intervention, the scheduling process will be successful.


Reduce the risk of No Shows

Customers of different industries cancel appointments, think of rescheduling appointments last minute, and ultimately cause a no-show problem.

As you have invested in automated technologies, there are facilities for email and SMS reminders. The booking system will remind your customers of upcoming appointments. It ensures that they will not miss any appointments.

For instance, a customer may have decided on rescheduling his reservations. In this case, he can do it on his own using the online appointment booking system.

The reduction in the number of potential no-shows is a sign of a higher customer satisfaction rate.


No chance of customers’ frustration by avoiding overbooking

Overbooking refers to a situation when you make multiple bookings on a particular schedule. This issue happens when your employee forgets to note down a client’s appointment schedule. There will be a problem with the availability of slots.

A small error can cause a big customer dissatisfaction. You can easily avoid the issue with the implementation of the online booking system. You will be able to keep away from the redundancy of bookings.

Faster Payment is another reason for customer satisfaction

An online appointment booking system enables you to find a positive effect on your revenue.

Nowadays, modern customers like to make online payments and confirm their schedules. The appointment scheduling software will give this opportunity to your customers. You can beat competitors who have not installed the virtual scheduler for appointments.

You may also obtain benefits from this service. You can collect payments instantly after successful bookings. Your team will be able to manage more customers every month, as everything will be organized. In case of cancellation, you can charge the cancellation fee. But, with your phone bookings, it is not easy to charge for cancellation.


Better and stronger relationship with customers

It is another good sign of how customers are benefitted from it. When a business offers better service and more advantages, it can develop a strong rapport with customers. Your appointment booking application will help you in accomplishing this goal.


Lots of positive testimonials for your business

After implementing the scheduling system, you can check out your customer feedback on different platforms. You will find how your customers are spreading positive words about your business. The positive feedback from loyal customers will create a good image. As they have not encountered problems with availing your service, they will be pleased with your effort.

In most cases, new customers make a decision after reading testimonials. Thus, you will have a chance of increasing the number of customers of your company.

You have now understood how online appointment booking systems bring a positive transformation to your business. Your customers will gain trust in you due to your innovative approach to implementing an automated booking system. You will gain more traffic and convert leads into visitors. The easy availability of the booking option reduces the effort of your leads. However, you must check the features of your appointment booking system. The best ones are available with a range of features. You can check the price of premium online booking software. Most importantly, you need to ensure that the online scheduling tool is easy to use for your customers.

The post How Will You Ensure That Your Appointment Scheduler Increases Your Customer Satisfaction Rate? appeared first on Sagenda.

How Will Your Massage Therapy Business Get Benefits From The Online Booking System? Mon, 08 Nov 2021 08:00:00 +0000 The post How Will Your Massage Therapy Business Get Benefits From The Online Booking System? appeared first on Sagenda.


How Will Your Massage Therapy Business Get Benefits From The Online Booking System?

Do you run a massage therapy clinic in your locality? Although you have engaged a dedicated team, managing administrative tasks, customers’ interactions, and appointments for therapy sessions is hard. Moreover, it takes time to deal with these tasks manually. To compete with other therapists, you need to automate and streamline your business activities. Implement a Massage Therapist Online Booking System, and let your customers take advantage of it.

The online booking software is a versatile solution, as it is useful for other activities, like marketing and client communications. Massage therapists and spa professionals can rely on it for their regular operations. In fact, installing booking software is a client-focused approach.

Benefits that Massage Therapists get from an Online Booking System

Save time

Appointment scheduling is one of the regular tasks, and with the online booking system, you can automate the process. As you have deployed the massage therapy software, your employees can avoid managing the appointments with phone calls. Your potential clients can appoint their schedules by accessing the software.

There are several demerits of relying on phone calls for the daily booking of massage therapy sessions. It will result in the waste of your precious time. Moreover, several potential clients cannot reach you and schedule their appointments.

Busy massage therapists can save several hours by using automated booking systems. Manage payments, cancellations, and reminders manually.

Comprehensive information about services and price rates

It is important to maintain transparency in your massage therapy business. With the massage therapy software, your customers will learn about your services, charges, and payment modes.

Thus, launch the software to add descriptions of your services and massage therapists. Your customers will know about your business before booking your service.

Increase the number of bookings

With the best online booking system for your massage therapy business, you can find more bookings. Your customers can create their schedules at any time. In-person scheduling and phone bookings happen only during your business hours. On the contrary, 24/7 online scheduling opportunity is an advantage for your clients. You have no chance of missing the bookings, and thus, your massage therapy clinic can draw more traffic. You will have higher revenue with minimal investment.

Multiple booking options

Without a reliable online massage booking solution, your clients will schedule appointments using offline options, like text and phone calls. However, the digital booking system integrates third-party tools. Your customers can book your service using social media accounts and Google listing.

Avoid several bookings at a time

You like to have more bookings and more deals. However, during peak hours, your therapists may not be available to serve every potential client.

You can inform your clients by showing a message that you currently have no therapist for bookings. You may avoid a long queue in your clinic. Moreover, the automated systems prevent double bookings of the therapist. Invest in the software and avoid these mistakes. It will protect your reputation and impression of the clients.

However, make sure that the booking system has a user-friendly interface. Your potential clients can easily log in to the software and find the details.

Manage your staff’s work schedules precisely

Massage therapy booking software gives you another advantage. You can schedule your therapists and other employees without much effort. The major reason behind it is to ensure that you have therapists for efficient management of bookings. Moreover, you can track the activities of your team. Based on your needs, you may engage additional therapists to serve clients without disappointing them.

Rescheduling becomes easy with the booking system

Timely rescheduling is one of the pros of using the massage therapy booking system. Your loyal clients like to book your massage service repeatedly. They can access the portal and click a button for rescheduling. There is no need to enter details every time they appoint your therapists. However, your customers may also edit the details while rescheduling your service.

Personalized marketing with integrated database

Personalization is important to make your marketing campaign successful. With an advanced booking tool, you can find data about your clients. Your marketing team can access important information and help you streamline your business. You will learn about your customers’ needs and please them with special offers on any occasion.

Furthermore, as your clients can leave their comments, you will learn about their feedback. You can refine your service quality in the future.

Automated notifications

Your clients have a business lifestyle, and they can forget the scheduled appointments for your therapy. The automated notifications will make your clients thankful to you. Moreover, you may retain connections with your clients throughout the year. Your clients will not miss their appointments and visit your clinic on time.

Easy to enforce policies

You may have imposed some rules about bookings and cancellations. A digital booking system will help you in enforcing these rules. Before booking your service, your clients can read the cancellation policies and other rules. Thus, there will be no conflict in the future.

Are you now ready to integrate a highly functional appointment scheduling system into your massage therapy website? You can analyse the regular appointment data and get other advantages. Your small massage therapy business will become profitable.

The post How Will Your Massage Therapy Business Get Benefits From The Online Booking System? appeared first on Sagenda.

How Can Photographers Increase Their Sales with an Online Booking System? Thu, 07 Oct 2021 16:30:13 +0000 The post How Can Photographers Increase Their Sales with an Online Booking System? appeared first on Sagenda.


How Can Photographers Increase Their Sales with an Online Booking System?

Have you set up a photo studio with a team of professional photographers? Are you a solo photographer with a small business? You give more focus to shooting the best snaps for your clients. Surely, photo quality is important to please customers. However, to grow your business and draw more customers, you need to rely on an online booking system.

An appointment scheduling system can make your business management process easier. Efficient management of bookings will make your photography business more profitable.

With a booking system available to your clients, they can appoint you on different occasions. From birthday parties and wedding parties to corporate events, every occasion needs photographers. By implementing a digital appointment for your clients, you will receive more calls and bookings.

Maintain your workflow with a photography booking system

The workflow refers to a range of tasks performed for clients who have booked your service. For instance, a client has inquired you about the photoshoot. You may respond to him with phone calls and emails. Moreover, you may also communicate with them and ask them to be ready for the photoshoot sessions. After a photo shooting session, images will be sharable with your customers. You can receive your clients’ feedback and edit the photos based on their needs.

The digital booking system can be a versatile solution for your photography business. You can check the deadlines for your photography project. The automated workflow will save you time, and you can deliver the photos within the timeline. From the first consultation to image delivery, everything will be systematic.

Relieve your stress – Be more creative

The best photographers apply creativity to provide the best solutions to your clients. As a feature-rich photo studio management system will deal with your regular scheduling, you can be free from stress. You can become the smartest entrepreneur in the photography field.

Track your photography clients

With the advanced Photographers Online Booking System, you can track more than one project at a time. It will be easy to check the details by accessing the dashboard. It will increase the overall client satisfaction rate. Thus, implement a premium booking system and get a range of benefits from it. 

Photography calendar is easily manageable

Synchronize your digital calendar into the photography booking system. You can easily check the number of bookings in a month. With your marketing effort, you can reach the optimal number of appointments. Likewise, you can prevent overbooking problems by integrating a calendar into your booking system. In the future, you can identify the busiest months of the year.

Better customer experience

Like other businesses, your photography studio needs to grow consumer loyalty. To ensure the best client experience, the booking system is important. The booking process will not be distressing, and your customers will have no complaints. You can beat other photographers who do not have embedded the digital booking system in their websites. Ultimately, you will gain more customers and more sales.

Get more customers from your social media pages

You may have created your Instagram and Facebook pages to show your photography portfolio. You have gained several followers by displaying your previous snaps. Your fans will learn about your skills, and this is how social media platforms give you a chance to find potential customers.

One advantage of creating a Facebook business page is that you can display the photo studio location and other details. But, how will your fans book your service? By integrating a link to your scheduling system into your social media pages, you can ensure convenience. Your Facebook fans will not need to leave the social networking platform. They can make a few clicks to hire your photographers.

Moreover, the reliable online appointment scheduler is compatible with PC, Android, iOS, and Mac. It also works with any popular web browser.  Thus, there is no need to be concerned about the performance of the system.

Get a statistical view of your business performance

Without an analytical view of your photography business, you cannot make an informed decision. The booking system is something more than a tool for reservation. As the admin, you can check the real-time booking rates. Moreover, you may also view the bookings of the past months. It is easy to assess these reservation stats from any device. The dashboard will give a view of everything ranging from advanced bookings to last-minute reservations. Based on the statistical information, you can create your marketing strategy. Thus, implement your photography booking system and get the ultimate value from it.

Finally, we need to say that with the best online booking system, you can maintain professionalism. The best photographers never make their clients feel disappointed. To retain the reputation of your photography studio, you can implement the booking system. It will be easy to convince your potential clients to choose your service.

You can integrate the booking system into your website, social media platform, and any other site. You do not need any technical skills to install the system. The best fact is that you can make use of the system without building a website. You will receive backend information to manage it privately. However, the front end of the system displays bookings to visitors. You will receive a sharable URL that you can send to your customers via social platforms and emails or embed to your website.

The post How Can Photographers Increase Their Sales with an Online Booking System? appeared first on Sagenda.

Time Zone Management with Sagenda Mon, 26 Jul 2021 08:00:00 +0000 The post Time Zone Management with Sagenda appeared first on Sagenda.


Time Zone Management with Sagenda


Time zone management has never been easier with Sagenda. Schedule your international reservations thanks to our latest time zone feature!

Do you run a global business? Are your international clients scattered across the world? Then, our new feature might just do the trick for you. From now on, you may display reservations according to different time zones. Therefore, no more scheduling mistakes, you can always find out the time expressed in local time for the event organizer and for participants.

To use the time zone feature, simply activate “Frontend customization” from your Module Center.

We’ve also simplified the setup. Previously, each time-related feature had its own time zone setting. Thus, all users are now able to define and update their time zone settings in one single place. Saved settings are taken into account across all features: SMS, email and time zone display.

Don’t forget to enter your time zone on your Account Settings. Feel free to drop us a line for any questions or suggestions.

The post Time Zone Management with Sagenda appeared first on Sagenda.

Two Updates for Your Sagenda API Tue, 29 Jun 2021 14:16:00 +0000 The post Two Updates for Your Sagenda API appeared first on Sagenda.

The post Two Updates for Your Sagenda API appeared first on Sagenda.

Incredible benefits and features you avail as an Ophthalmologist from scheduling software Wed, 16 Jun 2021 09:24:45 +0000 The post Incredible benefits and features you avail as an Ophthalmologist from scheduling software appeared first on Sagenda.


Incredible benefits and features you avail as an Ophthalmologist from scheduling software

Are you an individual Ophthalmologist looking to grow your patient base? Do you have a medical service company that concentrates on providing diagnoses and treatment facilities in the field of ophthalmology? If yes, then it is high-time to download a robust scheduling software product that pushes up your revenues and reputation. There are many benefits that you will be able to receive from using the software. It is wise to go for a well-known brand in order to organize everything as planned in a professional manner. Continue reading to know more details on this matter, which will help you to take advanced decisions.

Setting up and managing calendars

One of the prime benefits of the software is you will be nicely able to create and configure the calendars, managing all the relevant schedules of the employees involved in your medical business. This will invariably provide additional strength to your organization. The whole process is optimally executed by accounting for resource availability.

Configuring appointment schedules

A core feature of the scheduling system is it is extremely efficient in streamlining the various appointment schedules in a planned and professional manner, complying with all other business aspects. You really don’t have to worry about managing the different slots and adjusting for changes. The scheduling software will extensively do it for you. Resultantly, there will be less burden of handling the administrative elements related to your business.

Appointment capacity and overbooking limits

As an Ophthalmologist, you know very well that every medical business has a particular appointment capacity. You need to work your plans according to that. Also, it is critical to keep a constant tab on overbooking limits. It is not good for the reputation of the business to book the patients and then not treat them citing temporary unavailability of services. A scheduling software product takes into account all these aspects quite efficiently.

Management of patient waiting lists

One of the primary advantages of integrating the scheduling software system in your business framework is swiftly managing the various waiting lists of several patients. In this manner, the overall approach of your business becomes more professional. Also, the patients experience a greater level of customer satisfaction availing your medical services as planned.

Automated reminders

One can never deny the significance of automated reminders when he or she is implementing scheduling software to handle appointments and related administrative tasks. The reminders are nothing but notifications in forms of sms and e-mails. Your patients will know about the exact date and timing of the appointment. The chances of missing an appointment will drastically get reduced. This will, in turn, help you immensely to book more profits from your business.

Scalable solutions

Imagine about the situation when the volume of appointments and treatment sessions will rise up due to gradual increase of your medical business’s reputation in the market. In such cases, it is critical that you use the scalable solutions of the scheduling software. This will genuinely aid you in optimally adjusting for the traffic of appointments that your medical business receives and would receive.


Sagenda is made for ophthalmologist online scheduling

Data integration

It would be a gross mistake if patient data is not considered in setting growth strategies for your medical business. Nowadays, every business is trying to adopt technologies that make their operations more data-driven. A top-notch scheduling software product helps you to collect patient data in an organized way. You can utilize the bulk information for deeper analysis of dynamics your business is experiencing. This will, in turn, help you to build strategies to earn more revenues in the long run.

Data security

Securing data is undoubtedly among the highest priorities for most businesses. You can stay assured that a world-class scheduling software product is extremely efficient in securing all the relevant business data. There are multiple layers of protection that make it impossible to hack or leak. You can continue working in a reliable, safe environment. All the features of the software are properly integrated into your business framework with data security facilities, providing you ample flexibility to carry on with your work.

Get a scheduler, today

There is no reason to delay any further. Download and install a scheduler today to enhance your medical business prospects.

The post Incredible benefits and features you avail as an Ophthalmologist from scheduling software appeared first on Sagenda.