New Sagenda Features to Spruce Up Your Booking Business

New Sagenda Features to Spruce Up Your Booking Business

Enjoy this spring with the latest Sagenda features to boost your online booking system. On the menu, Sagenda users may test either exporting data to Excel, booking quota restrictions, tax and fee management, or an improved documentation. All these features are meant to facilitate de booking process and vamp up your online business.

Export Bookings to Excel

Users may now export bookings to an Excel sheet in order to improve client selection and filter booking data. From your Sagenda account, all you have to do is search for a specific timeframe and export results to an Excel file. This is useful to analyze client typology, behavior as well as peak seasons. Be one step ahead of the rest by predicting client patterns!

multiple event booking

Exporting bookings to Excel made easy!

Booking Quota Restrictions

Some online bookings are more suitable for individual restrictions, such as timetables for laboratories or spa centers. In this case, it’s possible to enable a minimum or maximum quota per person. For example, one can book a massage of at least 1 hour per day. Or one can book a laboratory for at least 1 hour but no more than 2 hours a day. By setting booking quotas, clients maximize their services and physical infrastructure (e.g. classrooms).

Bookings_Scheduling_with_quota

Quota management is now released for you calendar view.

Tax and Fee Management

Sagenda users who have enabled their online payment module may have a breakdown of prices, taxes, and additional service fees. This is a useful feature for bookkeeping by adding variable VAT rates by country or services. Furthermore, some services may require additional specific fees (e.g. cleaning or rental fees).

New API

As usual, our team has improved the API and documentation of Sagenda according to users’ needs. From now on, the public API allows multiple reservations for multiple events or multiple people at the same time (name-based or per number of participants) at the same service provider.

To reap the benefits of a full season, feel free to test the latest Sagenda tools and share your feedback with us!

Sagenda Tips: How to Use Multi-Booking

Sagenda Tips: How to Use Multi-Booking

Are you a physiotherapist, a photographer or a school searching for innovative client online appointment scheduling solutions? Sagenda allows you to use the multiple booking feature (or ‘multi-booking’) to streamline the online booking process while increasing your sales.

Multi-Booking Perks for Independent Professionals

Healthcare, wellness and creative independent professionals are the most interested in cutting down expenses through innovation. Multiple booking is an immediate solution acting as interface between practitioners and clients. All you need to do is replacing your switchboard receptionist with an online appointment scheduling software like Sagenda to save time and money. Clients may now book multiple events from the same service provider using a single booking form. For example, you may book a spa for a group as well as set up a massage appointment at the same wellness center.

multiple event booking

Booking several events at once: the easy way.

Multi-Booking for Multiple Users

As for clients, your Sagenda front-office display allows you to choose single booking or multi-booking before accessing the booking form. By default, single booking is enabled on the front-office. By switching to the ‘multi-booking’ tab, you are able to perform multiple bookings using the same form. For example, your school club offers language courses and creativity classes. You need to select your wishlist of booking events before clicking ‘book’. Once you do that, the booking form includes all the selected services booked by the person submitting the form. This is the contact person receiving the booking confirmation by email and SMS (optional). The respective service provider also receives a multiple booking notification listing all booked events.

Booking multiple users

Reservation for several members? No problem, enter all names or enter the total number of members.

Unsubscribe from a Multiple Booking

Business owners must ensure flexible services in order to retain loyal customers. This is the reason why clients always enjoy the possibility of changing a multiple booking. Clients often book multiple services without considering unforeseen events. In order to avoid cancelling the entire reservation, Sagenda allows them to partially unsubscribe from the event booking list. Using the multiple booking confirmation email, the client may select the respective service and confirm the unsubscription. Any booking modification, unsubscription or cancellation is confirmed by email notification to clients and owners as well. When unsubscribing from a prepaid booking, clients may contact the service provider for reimbursement of expenses.

You should always listen to your clients in order to retain them: remember, the client is always right! Sagenda listens to its users, so feel free to drop us a line and share your suggestions!

How to Make Your WordPress Website Security Bulletproof ?

How to Make Your WordPress Website Security Bulletproof ?

WordPress has been a hot topic of debate for quite some time. According to several articles I’ve read, WordPress is not safe; however, most of these articles were based solely on personal opinions. Nevertheless, what does security mean for a CMS like WordPress?

Being a Market Leader Is No Easy Task

WordPress is the leading CMS for websites according to W3Techs. In 2018, WordPress held 59-60% of market shares, followed by Joomla at a mere 6%. Someone who is trying to develop a hacking tool and exploit its flaws won’t be interesting in targeting Ektron which accounts for 0.1%. The number of sites that may be taken advantage of would be substantially lower. Besides, return on investment is essential for hackers; therefore, a market leader (i.e. WordPress) is more likely to be targeted.

Web Hosting and Maintenance

WordPress may be used as a full-fledged integrated platform (WordPress.com) similarly to Wix and the rest: Weebly, Squarespace etc. In this case, it is not possible to access servers or files: all you need to do is set up your website with an extremely low risk of error.
However, WordPress also includes WordPress.org, the open source project that you may set up yourself if needed. Here is where things get serious. First of all, in terms of web hosting: it’s quite common to come across servers based on PHP 5.2 (which is no longer supported for quite some time: http://php.net/supported-versions.php meaning there was no available security update in years). Then, in terms of web design: was the setup performed properly? Have you accurately established file copyrights? And in the long term: is there a maintenance plan to update the various technological components of the project? If security was not monitored in years, you are most likely at risk; nevertheless, this would have been the case with any other CMS.

Access Denied. Try Again

Hackers will try to gain illicit access to your WordPress website using an admin account. Obviously, avoid using an account with an “admin” username and an “admin” password. To avoid a dictionary attack (someone using all possible passwords), you may set up various plugins requiring Captcha feature as an additional step, or blocking access after multiple failed attempts, or even use a second authentication step (e.g. SMS).

Limit the Hacked Area

Do you really need 30 active plugins from 30 different developers? You own various active admin accounts which you probably have not checked in months… Don’t create doors if these are not fully protected! Close these accounts and reduce the number of plugins to the bare minimum.

Prepare for the Worst

Security is also about prevention. Don’t forget to perform regular backups of your files and databases. Are you really going to do it yourself? No, you’re well-intentioned to do it a couple of times during the first month, and then forget about it altogether. However, you can always have an automated backup! There are quite a number of awesome plugins ready to do the backup at your selected location. Your desktop is working offline? No problem, you can opt for Dropbox backup based on your selected frequency.

In Conclusion

WordPress is not a security liability but a tool. If you use it the wrong way, you are likely to get in trouble! However, using another CMS is not the solution. Improve your security and stay safe.

Sagenda Makes Online Scheduling Easier with Squarespace

Sagenda Makes Online Scheduling Easier with Squarespace

New Year calls for less resolutions and better planning. Online appointment scheduling might be just what you’re looking for. At Sagenda, we’re keeping our promises of enhancing your strategic time management through better integration, cross-device flexibility and security. Do you want to change your CMS or web host? Don’t worry; Sagenda is now available for Squarespace users searching for a flexible scheduling or appointment system. You’ve got two options: add Sagenda to your Squarespace website or add a link from your website to your Sagenda page.

Add Sagenda to your Squarespace website

If you’re planning to integrate an appointment scheduler directly on Squarespace, this is a very simple procedure. Log in to your Sagenda account, copy your HTML code from the dashboard and paste it on your Squarespace website under ‘embed data’.

Add a Website Link to Your Sagenda Page

Just like Sagenda, Squarespace allows endless possibilities thanks to its easy user interface. If you would like to open the calendar view in another page or tab via an HTML link, select your Squarespace page, add a code block and an HTML code. Then, copy the URL code from your Sagenda account and paste it to replace the HTML code on Squarespace

Whichever you choose, we’re thrilled to help you out. Online scheduling is all about growing your business, improving communication and outsourcing appointment planning and scheduling so you take better care of your clients.

For further information about integration, please follow our step-by-step procedure on how to integrate Sagenda to Squarespace or our YouTube tutorial to help you with the process.

Have questions? Drop us a line and our support team will reach out.

Sagenda Available as Calendar Module for Drupal 8

Sagenda Available as Calendar Module for Drupal 8

As anticipated, Sagenda’s calendar view is now available as a module for Drupal 8. Here’s our year-end gift for Drupal 8 users looking for an event scheduling module, which is both user-friendly and seamless, to integrate on their booking website.

Drupal 8: Sagenda Calendar for Booking Management

After you open your Sagenda account, all you need to do is download the calendar module available from Drupal. Once you have integrated the Sagenda module on your Drupal 8 website, the calendar view displays the list of bookable items followed by the booking form. Nothing could be easier than allowing your clients to select and confirm their booking events using a simple booking form.

 

Multi-Booking Option

Suitable for a multi-screen experience, the calendar view for Drupal 8 allows simple or multiple bookings. All you need to do is enable the multiple booking option to include various events on the same booking in order to save time and improve event management while ensuring an unsubscription option. Using the email booking confirmation, the client may select the respective service and confirm the unsubscription. Any booking modification, unsubscription or cancellation is confirmed by email notification to clients and owners as well, and optionally by SMS.

Customized Sagenda Calendar for Drupal 8

If you have already downloaded Sagenda’s module for Drupal 8, you should know there are a couple of available calendar customization options. From your Sagenda account, the module center offers a wide customization range:

  • PayPal gateway: a must-have in order to charge your clients online;
  • Email customization to change email text and sender’s email address, including a reminder feature;
  • SMS reminders to reduce no-shows and retain your clients;
  • Color management: be creative in adapting the calendar to your website style;

Don’t forget that Sagenda’s calendar view is already available as WordPress plugin and Joomla extension.