Sagenda Tips: How to Use Multi-Booking

Sagenda Tips: How to Use Multi-Booking

Month: March 2019

Are you a physiotherapist, a photographer or a school searching for innovative client online appointment scheduling solutions? Sagenda allows you to use the multiple booking feature (or ‘multi-booking’) to streamline the online booking process while increasing your sales.

Multi-Booking Perks for Independent Professionals

Healthcare, wellness and creative independent professionals are the most interested in cutting down expenses through innovation. Multiple booking is an immediate solution acting as interface between practitioners and clients. All you need to do is replacing your switchboard receptionist with an online appointment scheduling software like Sagenda to save time and money. Clients may now book multiple events from the same service provider using a single booking form. For example, you may book a spa for a group as well as set up a massage appointment at the same wellness center.

multiple event booking

Booking several events at once: the easy way.

Multi-Booking for Multiple Users

As for clients, your Sagenda front-office display allows you to choose single booking or multi-booking before accessing the booking form. By default, single booking is enabled on the front-office. By switching to the ‘multi-booking’ tab, you are able to perform multiple bookings using the same form. For example, your school club offers language courses and creativity classes. You need to select your wishlist of booking events before clicking ‘book’. Once you do that, the booking form includes all the selected services booked by the person submitting the form. This is the contact person receiving the booking confirmation by email and SMS (optional). The respective service provider also receives a multiple booking notification listing all booked events.

Booking multiple users

Reservation for several members? No problem, enter all names or enter the total number of members.

Unsubscribe from a Multiple Booking

Business owners must ensure flexible services in order to retain loyal customers. This is the reason why clients always enjoy the possibility of changing a multiple booking. Clients often book multiple services without considering unforeseen events. In order to avoid cancelling the entire reservation, Sagenda allows them to partially unsubscribe from the event booking list. Using the multiple booking confirmation email, the client may select the respective service and confirm the unsubscription. Any booking modification, unsubscription or cancellation is confirmed by email notification to clients and owners as well. When unsubscribing from a prepaid booking, clients may contact the service provider for reimbursement of expenses.

You should always listen to your clients in order to retain them: remember, the client is always right! Sagenda listens to its users, so feel free to drop us a line and share your suggestions!