The calendar view is now available for all Sagenda users. All you need to do is log in to your Sagenda account or use the latest Sagenda WordPress plugin.

Responsive Design Suitable for a Multimedia Experience

Online booking requires a multimedia experience since clients are using at least three different devices in order to complete bookings: desktops, tablets and smartphones. According to a Phocuswright survey, nearly one quarter of online bookings are made on mobile devices across Europe indicating the importance of adapting ecommerce to mobile browsers. From your Sagenda dashboard, click on the front office menu to access the calendar view available for desktop and mobile devices. Sagenda’s calendar is 100% based on JavaScript and all operations are performed without reloading the browser page in order to deliver an improved used experience.

Online Booking Made Easy and Effective

Thanks to its calendar view, Sagenda streamlines decision-making processes for clients: from now on, you may have a permanently available overview of services. All they need to do is select one or more bookable items and click on the corresponding dates to access the booking request form. More transparency ensures higher occupancy rates! Whether your clients are early bookers or like last minute deals, Sagenda allows you to offer a varied and customized client experience. Don’t forget SMS and email reminders to avoid no-shows!

Make the most of this calendar view to organize your online bookings pending future Sagenda features!

Media fragmentation requires a whole new level of client customization. Besides customized SMS notifications, Sagenda allows you to set up email reminders for your events. In the social media age, email is very much alive being used by 95% of consumers, including on mobile devices. All the more reasons for making it count in your marketing mix!

Email Marketing Is Not Dead

According to a McKinsey survey, 82% of consumers expect personalized and relevant experiences being frustrated by spam content. In this case, the recipients of emailed notifications know their sender, which means your email open rate will be high. Besides, clients who made bookings or appointments are extremely interested in getting notifications in order not to miss booked services.

You can have a look at the top Email Marketing services that will help you to accomplish this goal.

Advanced Email Customization to Reduce No-Shows

Customized emails will not end up in junk folders. On the contrary, it enables you to control client communication. The more you customize your email, the higher your email open rate. All you need is creativity in reminding your clients the importance of not missing the bookings they made on your website. Don’t forget to provide useful, but short information! To be effective, you are now able to select multiple reminders sent a few hours or days ahead of bookings to reduce no-shows.

Cross-Channel Notifications: Email and SMS

Since this feature is already enabled for SMS notifications, it’s only logical for Sagenda to make it available for email, too. You may now strengthen your relationship marketing through personalized content via two different communications channels. In order to enable this module, log in to your Sagenda account and choose the plan that best fits your needs.

Sagenda’s advanced email customization is a feature sponsored by the city of Austin, Texas, to which we would like to extend our warmest thanks.